Combining the power of generative AI with your unique business data, Chatz is your very own, secure, branded, conversational search platform, designed to deliver real ROI.
Combining the power of generative AI with your unique business data, Chatz is your very own, secure, branded, conversational search platform, designed to deliver real ROI.
We integrate LLMs with your own data sources to deliver conversational search that works for your specific needs. And as a security-first tech consultancy, you can rest assured your data will remain in the right hands and sensitive customer information is protected.
Businesses need to be vigilant about how they use LLMs, and set themselves up for protection and success from the get go.
AI chatbots are trained on vast datasets, like the internet, that aren’t always the most ethically sound or factually correct sources. As LLMs like ChatGPT and Claude become widely adopted, companies often deploy them without safeguards, opening the door to bias, hallucinations, data leaks and reputational risk. Not only this, but without proper protection, your company’s unique information could be used to train the algorithms used by your competitors.
Chatz is backed by our leading experts in machine learning, data science, AI and tech integrations – with real people on hand to lead you through the training and integration process every step of the way.
Data cleansing and prompt engineering reduces the risk of bias and hallucations, whilst harnessing the power of AI to enhance your customer and internal chat experiences
Seamlessly integrate LLM AI models with your own data sources, using conversational search to assist your sales journeys, provide customer service and quickly handle internal information requests
Data privacy is non-negotiable. Protect and mask customer PII with robust cyber security measures, keep your company and customer data safe; behind your firewall, never sharing it with public LLMs.
We work with you and your team to bring Chatz to life.
We learn your business, services, products, goals, and customer needs, including industry terminology.
You share key materials, documents, audiences, and objectives.
Together, we define how Chatz will help, including your tone of voice and key success measures.
We help you create your secure AWS and OpenAI accounts.
Your chatbot interface is set up and connected to your data.
We index your content to train Chatz.
A 2-week trial period to test real scenarios.
You provide feedback on answers and performance.
We fine-tune the model for accuracy and tone.
Chatz goes live for your team or customers.
We provide ongoing support, monitoring, and regular updates.
We also make continuous improvements based on your feedback.
The Tweakments Guide had built a vast library of expert content, but many users didn’t know where to begin. With such a rich source of knowledge, the team needed an intuitive way to deliver the right information to the right people, at the right time.
We introduced Chatz, the LLM-powered chatbot tailored specifically for The Tweakments Guide, creating a seamless user experience that matched their reputation for trust and expertise. Trained on the platform’s own content, from website copy and blog posts to product data, Chatz guides users naturally through the site, answering questions, recommending products, and pointing them toward relevant treatments and practitioners.
Trained on multiple sources from your organisation to create a customised business assistant, featuring custom integrations, flows and purchasing journeys. Create an AI chatbot to help users navigate your site, or an LLM knowledge hub or wiki for internal teams and employee use.
Chatz isn’t a chatbot; instead it’s the conversational search platform designed to deliver real ROI and protect your brand from reputational and data risks.
Get started with a simple set-up, and talk to us about how we bring Chatz to life for your business
