Microsoft ditched SMS MFA. Here’s why you should too

Microsoft ditched SMS MFA. Here's why you should too

Microsoft has confirmed it’s phasing out SMS and voice MFA from September 2026, with a full lock-out for text-only accounts from February 2027. But the real story isn’t Microsoft, it’s why SMS was never a safe bet for anyone.

The power of empathy in UX research and content sharing

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Your research is only as useful as your ability to communicate it. Empathy in content sharing ensures your work resonates – tailor your approach to your audience’s preferences, respect their time, and make your message clear.

The persuasive power of UX writing and customer experience

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Words are a powerful tool in UX design. They guide users, set context, and define the customer experience from the first interaction to the last. A strong voice and genuine empathy create meaningful journeys that resonate with users and elevate designs beyond the visual.

Modernisation and legacy innovation in UK Manufacturing 

Modernisation of Legacy Systems within UK Manufacturing

UK manufacturers face real pressure, skills shortages, rising costs, and growing compliance demands. This blog explores why modernisation must come before AI or automation, and how to make the case for investment in language that lands with leadership.

Data, AI, and the quiet trade we’re all making

As AI adoption accelerates, many organisations are exposing themselves to real data and compliance risks - not through negligence, but through everyday, well-intentioned decisions made without the right foundations in place.

As AI adoption accelerates, many organisations are exposing themselves to real data and compliance risks – not through negligence, but through everyday, well-intentioned decisions made without the right foundations in place.

Not sure where your organisation actually stands on AI?

Book a 30 minute conversation with our CEO Bim, who can give you an honest read on where you are, and what matters next.