Throwing more technology at the problem isn’t the answer… 

Searches for dumb phones – simple models which don’t have the bells and whistles we’ve been told we need to exist – are on the up too.

Businesses shouldn’t rush to evolve their tech because everyone else is.  Instead, they should be speaking to the people using their tech – whether customers, employees, suppliers – and finding out what’s going to positively impact their experiences.

How NOT to give design feedback

Paint colour strips

Constructive feedback is essential for growth, but bad feedback doesn’t inspire solutions. Honesty, clarity, and support are key. Feedback should improve work, not instill fear, confusion, or frustration.

Róisín O’Toole

Explainer video script? No problem

Film strip rolled up

A simple script template was born from a tight deadline, helping us craft compelling stories. No experience needed, just a clear structure to translate business models into engaging narratives, fast.

Róisín O’Toole

The persuasive powers of UX Writing

laptop keyboard

Words are a powerful tool in UX design. They guide users, set context, and define the experience. A strong voice and empathy create meaningful journeys that resonate with users and elevate designs.

Róisín O’Toole