Privacy, risk and policy: the operational side of AI governance
AI adoption requires more than ‘hoping for the best’; it requires explicit guardrails that reflect strategic intent, not vague aspirations.
Data readiness: the foundation of AI value
Most organisations have data; they can’t all use it well. We explore what data readiness actually means for AI, how to assess where you stand, and what to do if your data isn’t where it needs to be yet.
What we’re learning from developing service delivery models
Steve, Founder at Purple Shirt, shares why the best service delivery models are grounded in experience and co-design, not just diagrams and theory.
Throwing more technology at the problem isn’t the answer…
Businesses shouldn’t rush to evolve their tech because everyone else is. Instead, they should be speaking to the people using their tech – whether customers, employees, suppliers – and finding out what’s going to positively impact their experiences.
Experience, Design and Strategy Consultancy – what does it actually mean, and why should you care?
Brilliant technology is only part of the story; it’s the people using it, whether your customers, users or employees, who really count.
Making sense of legacy data to future proof a bespoke system
Supporting, evolving and future-proof a bespoke Microsoft-based system, helping the client refine their technical strategy and data approach.
Scaling Prudential PLC’s SME offering with a strategic product rollout across South East Asia
Helping Prudential conceptualise the next phase in the product development of a new offering targeted to SME customers across South East Asia.
A framework to align your AI Strategy to your business values
Most organisations deploying AI have values. Fewer have a structured way to make sure their AI reflects them. Our framework for AI deployment that aligns your systems with your values, removes bias, and produces clear, actionable recommendations.