University of Waikato: Student Support Services, Service Model Design
The University of Waikato partnered with our Customer Experience consultancy, Purple Shirt, to redesign student support services.
How to prevent LLM providers from using chat data for training
Most AI platforms use your conversations to train their models unless you actively turn it off. Here’s the practical guide to opting out on every major platform, and why individual settings are only part of the answer.
The prompt trap: How hackers manipulate LLM’s and why businesses should care
Prompt injection attacks can trick AI into revealing data, breaking rules, or damaging trust. As businesses adopt large language models, understanding this threat is crucial. In this blog, we explain how these attacks work, why they matter, and what you can do to stay protected.