Enjoy some thought pieces from the team

Insights

How to prevent LLMs from storing chat data

How to prevent LLM providers from using chat data for training

Most AI platforms use your conversations to train their models unless you actively turn it off. Here's the practical guide to opting out on every major platform, and why individual settings are only part of the answer.
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Iceberg Concept understanding AI readiness

Understanding your AI readiness: an evening exploring how to respond to the AI challenge 

We're bringing together around 50 senior leaders at a pub in Shoreditch to explore what genuine AI readiness looks like in practice. Not the ambition, but the strategy behind it.
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Getting serious about AI governance is one thing. Working out what it actually looks like in practice - the rules, the ownership, the decision-making frameworks that people can use day to day - is where most organisations find the going gets harder. Privacy, risk, and policy are where that responsibility becomes operational, and where intent either gets translated into something workable or quietly dissolves into good intentions and vague guidance.

Privacy, risk and policy: the operational side of AI governance

AI adoption requires more than 'hoping for the best'; it requires explicit guardrails that reflect strategic intent, not vague aspirations.
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Data readiness

Data readiness: the foundation of AI value

Most organisations have data; they can't all use it well. We explore what data readiness actually means for AI, how to assess where you stand, and what to do if your data isn't where it needs to be yet.
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As AI adoption accelerates, many organisations are exposing themselves to real data and compliance risks - not through negligence, but through everyday, well-intentioned decisions made without the right foundations in place.

Data, AI, and the quiet trade we’re all making

As AI adoption accelerates, many organisations are exposing themselves to real data and compliance risks - not through negligence, but through everyday, well-intentioned decisions made without the right foundations in place.
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Service delivery models

What we’re learning from developing service delivery models 

Steve, Founder at Purple Shirt, shares why the best service delivery models are grounded in experience and co-design, not just diagrams and theory.
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